A friend with a baby writes:

I wish to report a great New Yorker-reader success story. A rare moment of service journalism. Do you remember a couple years ago [actually Sept. '05], there was a Talk of the Town about the Car Seat Lady, who helps hapless New York parents install their car seats? After several months of unease about [the baby's] car seat and its precarious wobbling, much arguing among ourselves, and an unsuccessful visit to our precinct—the diabolical seat stumped their Highway Safety expert—I sought her out, and immediately found her at thecarseatlady.com. She was brilliant. [Baby] now rides very, very safely. We also met her apprentice—a Car Seat Lady in training!